Cookie Policy
Last updated: 12th June 2026
Cookie Policy
My website uses cookies for the following purposes: to enable my website to function securely, to provide aggregate statistical analytics to improve the user experience, and to allow necessary third-party tools to function correctly.
What are cookies?
Cookies are small text files generated by a website and stored by your web browser on your device. They help web developers make websites more efficient, remember your preferences, and ensure various features function exactly as designed. Due to their core role of enabling website usability, disabling cookies may prevent you from using certain features on this website.
Use of cookies on my website
My website uses both session cookies (which vanish permanently as soon as you close your browser) and persistent cookies (which remain on your device until a specific expiration date). The persistent cookies used on this website carry an expiration period ranging from 6 months to two years.
The information collected on my website
When you visit my website, two categories of information may be processed:
- Non-Personal & Statistical Information: This is aggregate data that does not identify you as an individual. It includes your general geographic region, time of access, pages visited, and time spent on the site. I collect this via Google Analytics cookies to monitor website performance and improve user friendliness. In line with the UK Data (Use and Access) Act, these cookies are used strictly for aggregate statistical purposes and do not track you across other websites. You can review Google’s privacy practices or download the Google Analytics Opt-out Browser Add-on to block this tracking entirely.
- In accordance with the Data (Use and Access) Act 2025, these statistical cookies are used solely by Calmer Skies Counselling for aggregate website analytics. They may be active by default, but you have a simple and free means of opting out at any time by using the Google Analytics Opt‑out Browser Add‑on or by adjusting your browser’s cookie settings.
- Personally Identifiable Information: This is non-public data that directly identifies you, such as your name, email address, or phone number. I only collect this information if you voluntarily submit it to me via my website's contact form to make an initial booking enquiry.
Please see my full Privacy Policy for details on how I safeguard your data.
How to control and disable cookies
You can restrict, block, or delete cookies at any time through your web browser settings. If you choose to block cookies, please note that some interactive elements or pages on this website may not display or function correctly.
To manage settings for your specific browser, please use the links below:
For wider options, you can visit /https://www.aboutcookies.org/ or manage your cross-network advertising preferences via the Your Online Choices platform. Additional platform privacy data can be reviewed via the IONOS Privacy Policy.
Data Protection Complaints Procedure
In accordance with UK data protection laws, you have the right to raise a formal complaint regarding how your data or cookies are handled.
If you wish to submit a complaint, please email me at natalie@calmerskiescounselling.co.uk. I will acknowledge your complaint within 30 days of receipt, investigate the matter thoroughly without undue delay, and keep you fully informed of the outcome. If you remain unsatisfied, you retain the right to lodge a complaint directly with the Information Commissioner's Office (ICO).
How to contact me
If you have any questions about this cookie policy or your privacy, please get in touch with me directly at natalie@calmerskiescounselling.co.uk.